MKB Portal 2026 Registration: How to Submit Complaints on Maryam Ko Batain Web Portal
The MKB Portal 2026 is a digital public service platform launched by the Government of Punjab to allow citizens to directly share complaints, suggestions, and civic issues with the provincial administration. Known as Maryam Ko Batain (MKB), this online portal helps people report problems related to government departments, public services, and local infrastructure without visiting offices.
What is the Maryam Ko Batain (MKB) Portal?
The Maryam Ko Batain Web Portal is a complaint management system designed to connect citizens with government authorities. The initiative supports public feedback on issues like:
-
Municipal services
-
Electricity and water supply
-
Roads and sanitation
-
Public healthcare and education
-
Corruption or administrative delays
The portal allows residents of cities such as Lahore, Faisalabad, and Rawalpindi to communicate directly with officials and receive timely responses.
Key Features of MKB Portal 2026
The updated MKB Portal 2026 offers several improvements to make the complaint process easier and faster.
Important features include:
-
Online complaint registration
-
Complaint tracking system
-
Department-wise issue reporting
-
Uploading supporting documents or images
-
Quick response from relevant government departments
-
SMS or portal notification updates
These features help citizens resolve issues without complicated paperwork.
MKB Portal 2026 Registration Process
To submit complaints through the Maryam Ko Batain Portal, users must first create an account. The registration process is simple and only takes a few minutes.
Steps to Register on the MKB Portal
-
Visit the official MKB Web Portal.
-
Click on the Registration option.
-
Enter your basic details such as:
-
Full name
-
Mobile number
-
CNIC number
-
Email address
-
-
Create a secure password.
-
Verify your account through the OTP sent to your mobile number.
After completing registration, you can log in and start submitting complaints.
How to Submit Complaints on the Maryam Ko Batain Web Portal
Once your account is active, you can easily submit a complaint regarding any public service issue.
Step-by-Step Complaint Submission
-
Log in to the MKB Portal account.
-
Click on Submit Complaint.
-
Select the relevant government department.
-
Choose the category of the issue (sanitation, roads, electricity, etc.).
-
Write a clear description of the problem.
-
Upload supporting images or documents if available.
-
Click Submit.
After submission, the system generates a tracking number that allows you to monitor complaint progress.
Complaint Tracking Through the MKB Portal
Users can track their complaints using the unique tracking ID. The portal shows:
| Feature | Details |
|---|---|
| Complaint Status | Pending, In Process, or Resolved |
| Department Assigned | Relevant government department |
| Response Time | Estimated resolution timeline |
| Updates | Notifications regarding progress |
This transparent tracking system ensures that complaints are addressed quickly.
Benefits of the Maryam Ko Batain Portal
The MKB Portal 2026 offers multiple advantages for citizens.
-
Direct communication with the provincial government
-
Faster complaint resolution
-
Digital transparency in governance
-
Easy access from mobile or computer
-
Reduced need to visit government offices
This initiative reflects the broader digital governance reforms being implemented across Punjab.
Final Thoughts
The Maryam Ko Batain (MKB) Portal 2026 is an important step toward citizen empowerment and transparent governance. By allowing residents to register online, submit complaints, and track responses, the platform improves accountability in public services.
Citizens across Pakistan can now raise their voices digitally and help authorities improve infrastructure, utilities, and government services through this modern complaint management system.
